PRIVACY POLICY

We are committed to ensuring that your privacy is protected and that the information stored about you is secure. This privacy policy sets out the kind of information held, why it is held, how it is stored, how long it is kept and how you can gain access to it or choose to remove it in accordance with the General Data Protection Regulations (GDPR).

What information is held?

The personal information that is held consists primarily of email addresses submitted by you in order to contact us or to subscribe to a newsletter as well as any other contact or personal details that you may have sent.

Why do we store your personal information?

We may collect the information for the following reasons:

To be able to send our newsletter
To be able to communicate efficiently and effectively with you and others visiting our site.

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

Any personal information held solely for marketing purposes will only be stored once I have gained your consent to do so.

We may add to or amend your personal information to make it easier to organise and access within our systems.

How is it stored?

My contact database is stored in a secure, encrypted CRM system. This ensures the utmost security for your personal information and enables me to manage the information more readily.

How long is your information kept for?

Personal information given with consent for marketing purposes will be stored for as long as is relevant for our business obligations, or until you request that it is removed.

Controlling your personal information

Under GDPR laws individuals are granted enhanced rights to control their personal information.

These give you the right to request a copy of your information, to object to the use of your information (including for marketing purposes), or to request that it is amended, removed or restricted the way that we use your information. If you provide consent but change your mind in the future you can make contact to modify or withdraw your information.

How to contact us

If you would like to exercise any of the above rights or if you have any queries, please email me. In order to provide you with access to your information I will require you to provide certain information This will include proof of identity and address.

Email: info@massivearchitecture.co.uk

How to make a complaint

We hope that we may resolve any query or concern you may have about use of your information, please contact us at the email address above.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns.

Post:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Personal information collected whilst using the website

When you visit our website, certain information about your device is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, information about the individual web pages that you view, the websites or search terms that referred you to the website, and information about how you interact with the website is collected. This automatically-collected information is referred to as “Device Information”.

We collect Device Information using the following methods:

“Cookies” - these are small data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” - these track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. This helps us analyse data about web page traffic and improve our website to tailor it to your needs.
“Web beacons,” “tags,” and “pixels” - these record information about how you browse the Site.

Device information collected through our website is shared with third parties such as Google Analytics to help understand how you use the website. You can read more about how Google uses your device information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your device Information to comply with applicable laws and regulations or other lawful requests for information that we receive, or to otherwise protect my rights.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that we do not have any control over the other third party website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.